For inquiries regarding a Cygames game, service, or Cygames-sponsored event, please send your inquiry via the contact form designated for that game, service, or event.
Please note that for games and services other than Shadowverse and Battle Champs, we only receive inquiries in Japanese.
■Shadowverse
・Official Website:https://shadowverse.com/
Contact us from the “FAQ-Contact” link at the bottom of the official website.
■Battle Champs
・Official Website:https://battlechampsgame.com/
Contact us from the “Contact” link at the bottom of the official website.
■神撃のバハムート
・Contact us from the “お問い合わせ” link at the bottom of the game’s top page.
■アイドルマスター シンデレラガールズ
・Contact us from the “お問い合わせ” link at the bottom of the game’s top page.
■グランブルーファンタジー
・Contact us from the “お問い合わせ” link at the bottom of the game’s top page.
■グランブルーファンタジー スカイコンパス
・Contact us from the “お問い合わせ” button located inside the main menu.
■アイドルマスター シンデレラガールズ スターライトステージ
・Contact us from the “お問い合わせ” button, located inside the “サポート” page within the “メニュー” page.
■ドラゴンクエストモンスターズ スーパーライト
・Contact us from the “お問い合わせ” button, located inside the “その他” page within the “メニュー” page.
■プリンセスコネクト!Re:Dive
・Official Website:https://priconne-redive.jp/
Contact us from the “FAQ・お問い合わせ” link at the bottom of the official website.
■ちょゲつく
・Official Website:https://chogetsuku.jp/
Select the game title from the official website above, then choose “このゲームに関するお問い合わせ” to contact us.
■サイコミ
・Official Website:https://cycomi.com/
Contact us from the “お問い合わせ” link at the bottom of the official website.
■CyStore
・Official Website:https://ec-order.com/cygames/shop/
Contact us from the “お問合せ” link at the bottom of the official website.